1. Introduction
Welcome to StepUp For Students, accessible at stepupforstudents.in. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our home tuition services.
2. Information We Collect
We collect information you voluntarily provide when filling our enquiry form, calling us, or messaging on WhatsApp. This may include your name, phone number, email address, area/locality, child's class, and board. We do not collect sensitive financial data.
3. How We Use Your Information
- Contact you regarding your demo class or tutor enquiry
- Match you with suitable verified tutors from our network
- Respond to queries and provide customer support
- Improve our website and service quality
4. Sharing of Information
We do not sell, trade, or rent your personal information. We may share data only with tutors (to facilitate demo class) and with service providers like Web3Forms under strict confidentiality, or when required by law.
5. Data Retention
We retain your personal data only as long as necessary to provide our services. You may request deletion of your data at any time by contacting us.
6. Cookies
Our website may use basic cookies to improve browsing experience. These do not collect personally identifiable information. You can disable cookies in your browser settings.
7. Children's Privacy
Our services are intended for parents and guardians, not directly for children. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
8. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent at any time
9. Security
We implement reasonable security measures to protect your information. However, no method of internet transmission is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
- Email: info@stepupforstudents.in
- Phone: 8700 436 737
- Address: Delhi NCR, India